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Customer Policy Guidelines

Privacy Policy | Smelle Philippines

Last updated: October 2026 • Smelle Fragrance & Aromatherapy Inc.

1. Information We Collect

Smelle collects your contact details (full name, shipping address, mobile contact number, and email address) exclusively to process, pack, and deliver your fragrance orders and provide order status notifications. We never sell, rent, or trade your personal data to third-party marketing firms.

2. Payment Security

For GCash, InstaPay, and Bank Transfer payments, we only process verification references or customer-uploaded transaction receipts. We do not store financial account credentials on our web servers.

3. Engagement & Analytics Tracking

We log anonymous session interactions (such as viewed product categories, popular scent searches, and device browser types) to improve our catalog performance, ensure optimal server response times, and identify bestseller fragrances.